Returns & Warranty Policy

At MCHOSE, we stand behind the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If your gear doesn't meet your expectations, we are committed to making it right through a straightforward refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Place the electronic device back in its original packaging including all cables, manuals, and accessories to ensure full credit.

• 3.
  Ship the Product

  Affix the provided shipping label and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund or replacement will be processed within 5-7 business days.